AlaCOMP

AlaCOMP

PO Box 37000

Tampa, FL 33631-0520

(**Include paystub with payment**)

Monthly Payments – 1st of the month.
Reported Payroll – 15th of the month.

Yes. We offer annual, monthly and quarterly installments. If you would like to discuss your billing plan, please contact our Billing Team at 888.661.7119 or billing@alacompins.com.

Yes. Auto draft is available by using your credit card, checking account or savings account. Please complete the Automatic Withdrawal Forms.

You can pay by phone at 855.786.5315. You can mail payments to AlaComp, PO Box 37000, Tampa, FL 33631-0520. You can also make a payment via our Member Portal using your banking information or credit card. 

Yes. If the reinstatement is approved, a $75.00 fee will be due within 30 days.

You will be charged a $25.00 NSF fee.

You can finance your audit balance by contacting our Billing Team at 888.611.7119 or billing@alacompins.com.

You can make the following changes by emailing our Billing Team at billing@alacompins.com and referencing your policy or member number.

Claims can be filed either by logging in to our Member Portal or filling out a FROI and emailing it to claimsfirstreport@alacompins.com or faxing 334.215.8480.

A claim should be filed within 24 hours of the Employer receiving notice of an on-the-job injury. The notice requirement is met if anyone in a position above the injured worker (i.e. supervisor, manager, safety director, etc.) is made aware of or has firsthand knowledge of an on-the-job injury.

In Alabama, the Employer has the option to direct the initial care. Each Employer should establish a designated medical provider maintain and follow a predetermined medical protocol for referring an injured worker to a physician. Only Employers or Carrier-approved physicians should be utilized. The injured worker should never be referred to their personal physician for a workers’ compensation claim. If you need assistance in locating a medical provider or establishing a medical protocol please contact our Claims Team at claims@alacompins.com or 888.661.7119

Lost wages or indemnity benefits are only paid when an injured worker is taken off work or placed on unaccommodated restricted duty by an authorized treating physician. 

Temporary Total Disability (TTD) is paid when the injured worker is taken completely out of work and is based on 66 2/3 of the injured workers Average Weekly Wage (AWW) for the immediate 52 weeks preceding the date of injury. 

Temporary Partial Disability (TPD) is paid when the injured worker is on restricted duty that is being accommodated by the employer that results in loss of wages.

In Alabama, there is a three (3) day waiting period on indemnity benefits. The first three days the injured worker misses as a result of an on-the-job injury are not paid UNLESS the period of disability extends past twenty-one (21) days. After twenty-one days, the three-day waiting period is then due and payable.

If the injured worker is on restricted or light duty, the Employer has the option to bring them back to work in a restricted capacity. AlaCOMP believes in aggressive light duty programs, and we have partnered with several vendors who can locate off-site light duty assignments if an Employer is unable to provide a light duty job. This option should be discussed with the adjuster handling the claim.

Claims can only be denied by the carrier. There are several reasons that a claim may not be compensable under the workers’ compensation policy. If there is a question regarding compensability, this should be discussed with the adjuster on a case-by-case basis.

A medical protocol is a guideline that outlines how workplace injuries and illnesses should be assessed, treated, and managed. It ensures timely, appropriate care, promotes compliance with healthcare regulations, supports consistency across providers, controls cost, reduces recovery time, and prioritizes employee safety and well-being. Click this link for an example medical protocol.

A medical protocol is essential because it ensures that workplace injuries and illnesses are assessed, treated, and managed in a consistent and effective manner. It helps guarantee that employees receive timely and appropriate care. By following a standardized approach, medical protocols help control healthcare costs, reduce recovery times, and facilitate a smoother return-to-work process. Ultimately, it helps maintain a safe work environment and supports the overall health and productivity of the workforce.

The state specific First Report of Injury should be filed. In most cases, this will be the State in which the injured employee was injured, provided that State is the normal location of his work duties. If you have questions as to which jurisdiction is proper, please contact Matt Graham at matt@alacompins.com.

No you cannot use the portal to file an out of state claim. You will need to use the state specific First Report of Injury to file the claim. If you have questions please contact Matt Graham at matt@alacompins.com.

Please fill out the Portal Access Form.

Please contact underwriting@alacompins.com or call 888.661.7119.

The Member Portal allows members to: 

• File a claim
• Make payments and set up ACH
• View and download policies, payment summary and claims summary
• Complete your audit (the agent is unable to complete an audit)

The Agent Portal allows the agent to:

• Submit applications and bind online - many class codes are available and up to $15,000 net premium
• View their book of business
• Review renewal quotes
• Download policies, notices, experience mods, commission statements, billing statements, and loss runs
• Submit payments on behalf of the member/insured

45% credit is automatically applied. If additional credit is needed, simply “submit for review” with a note to the underwriter.

$15,000 and below is the eligible premium.

Class Codes are easily searchable by code or description.

To gain access to AlaCOMP’s Online Safety library please contact our Risk Management Team at safety@alacompins.com or 888.611.7119.

Please email safety@alacompins.com or call 888.661.7119.

Yes. You can request a risk management visit by contacting safety@alacompins.com or call 888.661.7119.

Yes. The Member Portal and the Safety Library require two separate usernames and passwords.

Yes, final Audits can now be completed and submitted through the member portal.  This feature allows for more security as well as saving paper and your valuable time. 

• Breakdown of actual payroll between classes.
• Annual gross income for all officers and the appropriate class code for each officer (to learn more about what is included in the annual gross income please see the question below.)
• State quarterly SUTA reports (all pages) for the period of coverage (upload through portal)
• Internal payroll printout for the period being audited (upload through portal)
• All 1099s issued with the 1096 form along with certificates of insurance on all subcontractors (upload through portal)
• If there were any changes during the audit period please note that. These could changes could consist of any changes in ownership, discontinuance of business, changes in type of business or operations, change in partners or executive officers, change in locations or additional locations, changes in entity type (i.e. partnership to corporation, etc.) or contact information (name, phone number, email).

The total gross salary/wages include all types of payroll – salary, wages, overtime, commissions, draws, bonuses, 401K, cafeteria plan, 403B, holiday, vacation, sick pay, piecework, jury duty, etc. of all employees must be included in the payroll section of the audit request form. Add together the payroll for all employees that do the same type of work, then indicate this figure next to the classification which best describes the operations. For overtime, enter the total dollar amount of overtime wages and include in the actual wages column. For tips, enter the total amount of tips and include in the actual wages column.

Please refer to the Online Audit Steps.