Our claims management philosophy can be summed up like so:
- We will investigate all claims in a prompt and thorough manner.
- We will manage claims so that injured workers receive the best possible care and return to the job as quickly as possible.
- We will provide employees with all due benefits in a fair and timely manner.
- We will make an efficient, effective, coordinated effort to resolve all claims.
To make this philosophy work, everyone – AlaCOMP, the employer, the employee and the medical and rehabilitation staff – will need to work together. Our staff of claims management professionals are experienced in applying this team approach to claims administration and achieving cost-effective solutions.